Professional used to be authentic.  When you wanted the real news, you tuned into the professionally produced evening newscast.  Or you picked up a copy of your local professional newspaper.

Such is not the case these days.  Professional and authentic have parted ways.

Professional means you're being marketed to.  Television commercials, radio commercials, billboards on the expressway, magazines at the grocery store: they're professional.  They broadcast a one-way message to you.

Authentic means you're getting the real story from real people. Blog comments, YouTube videos, forum posts, podcasts, Tweets, emails from friends: they're authentic.  They encourage conversation.

Companies are more likely to want a viral YouTube video created than a 30 second TV spot.  They're more likely to pitch stories to bloggers than traditional paper reporters.

So what'll it be...professional or authentic?