We wanted to win meet and greet passes to meet our favorite bands.  When the festival's radio station sponsor had games at their tent, we were there, ready to win.  We were cheering, excited, ready to play.

We listened to the radio station almost the entire three hour drive up to the festival.  We listened to the station while we were driving around town.  We told other people to come to the radio station's tent to play the games.

But the radio station's promotions team ignored us.  Even when the crowd was us and a handful of other people, the promotions team passed over us.  They didn't seem to care how enthusiastic we were about them.

Are you ignoring your biggest fans?